0800 Numbers
Toll free, 0800 numbers can be a very effective tool for a business. Running 0800 numbers can have numerous beneficial implications for the businesses who operate then, particularly those who run free phone lines in a bid to attract new customers.
However, the majority of the businesses who run 0800 numbers will use these free phone lines for customer support and other after sales services. Some companies have become notorious for running premium rate after sales services help lines and as a result there has been somewhat of a backlash against this by many people. As a result companies that have 0800 numbers in place for their customer support lines are perceived to have a high level of customer service, so running 0800 numbers for this reason can have a significant boost to a company's public image.
Although 0800 numbers are free for the customer to call from any UK landline the person, or business running the lines will incur a charge. Most firms that run 0800 numbers will be charge a monthly line rental and then any calls they receive will be billed to them by the minute. As result, particularly busy 0800 numbers can be very expensive to run. However there are a number of monthly call packages that are available for people who want to run 0800 numbers that can work out significantly cheaper. This packages are usually limited to a certain duration of calls per month and the owner of the 0800 numbers will be billed should they receive more than their limited amount of calls.